Privacy Policy
Sound Wellness Center is dedicated to safeguarding the privacy of individuals who visit its website, Sound Wellness Center, or engage with its services in any capacity. This policy outlines how information is collected, used, disclosed, and protected when interacting with the website or communicating with the organization.
When individuals reach out through the website, phone, or email, certain personal details may be voluntarily provided. These may include a full name, phone number, email address, and mailing address. In addition, when the website is accessed, some information is collected automatically. This may consist of technical data such as IP address, browser type, operating system, referring URLs, and pages viewed during the visit.
The information gathered is used to support core operational and communication needs. This includes responding to inquiries, scheduling and managing appointments, and providing updates or important service-related notifications. With appropriate consent, contact information may also be used for marketing purposes, such as sending newsletters, updates, or promotional messages via email, phone, or text. Individuals retain the ability to opt out of such communications at any time. Information may also be used where necessary to comply with legal and regulatory obligations.
Providing a phone number and opting in allows individuals to receive SMS communications related to services, appointments, or inquiries. Consent to receive these messages is entirely voluntary and not required to access services. Standard message and data rates may apply, and recipients may opt out at any time by replying “STOP.” However, opting out may limit the ability to receive certain service-related notifications.
Sound Wellness Center does not sell, rent, or share personal information with third parties for marketing purposes. Phone numbers and SMS consent are treated with strict confidentiality and are not disclosed for promotional use. Information may, however, be shared with trusted service providers who assist in operations such as customer support, marketing, or technical services. These providers are contractually obligated to maintain confidentiality and use information solely as necessary. Information may also be disclosed when required by law or to protect the rights, safety, or property of the organization or others.
To protect personal data, reasonable administrative, technical, and physical safeguards are implemented. Despite these measures, no method of transmission or storage can be guaranteed to be completely secure.
Individuals have certain rights and choices regarding their information. Marketing communications can be declined at any time, although essential service-related messages may still be sent. Requests to access, update, or correct personal information can be submitted using the contact details provided. The website may also include links to third-party sites, for which Sound Wellness Center does not assume responsibility. Users are encouraged to review the privacy policies of any external websites they visit.
SMS communications may be delivered either directly or through authorized service providers, with mobile carriers acting as intermediaries in message delivery. No mobile information, including consent data, is shared with third parties or affiliates for marketing or promotional purposes, and such information remains strictly confidential.
The organization does not knowingly collect personal information from children under the age of 13. Any such information identified will be promptly deleted. Text message communications are not intended for individuals in this age group.
This Privacy Policy may be updated periodically to reflect changes in practices or regulations. Updates will be posted with a revised effective date of April 13, 2026.
For questions or requests regarding this policy, Sound Wellness Center can be contacted at 8890 McDonogh Road, Suites 208 and 209, Owings Mills, Maryland 21117, by phone at 410-559-6121, or via email at Admin@soundwellnessmd.com.
By opting in to receive SMS messages, individuals agree to specific terms and conditions. These include receiving communications such as appointment reminders, follow-ups, billing inquiries, and, where applicable, promotional messages. Message frequency may vary depending on engagement, with up to 15 messages per week. Standard carrier message and data rates may apply.
Consent to receive SMS messages may be provided verbally, through online forms, or via paper forms. Individuals may opt out at any time by replying “STOP” or by contacting the organization directly. For assistance, replying “HELP” or reaching out via the provided contact email is recommended. Participation in SMS communication is optional and may be declined by not selecting consent options where available.